How to Measure Your Intranet ROI
It used to be communication was done verbally or through quarterly newsletters to pass on important company information. It worked OK until the UK intranet was born in 1994 – by no other than Orchidsoft, Oak Intranet’s parent company – where employees were expected to login daily for company news and other information. But, just like Frankenstein’s monster, the intranet became twisted and unnatural, and the bane of every employee’s existence as intranets became dull, slow and corporate (for that, we made it up to you by creating something better).
Improv is fun. Redoing similar emails and docs – not so much. No more ad-libbing; an intranet that turns all your content into a searchable database gives you the opportunity to put your latest boilerplate templates into one place. You can create templates for blogs, proposals, legal documents, contracts, scripts and more.
Want to know if you’re getting ROI on your intranet with cold, hard numbers? Get direct insight and track all usage through engagement metrics and reports. You can keep track, and even tag issues, customer complaints, bugs, training and projects, and tag the right people to be sure tasks get done.
Building a team with the expert skills needed for a new project can be daunting, not to mention time consuming and frustrating. But not if your intranet is built with this in mind. Employees can list their skills and talents on their profiles, making for a well-organised database that’s easy to tap into when searching for the people you need. Your intranet becomes a unified platform that saves time and energy.
Just like a magic paint box, your company can enrich text content with a media library. Sure, it might not be on the top of your list of intranet benefits, but it should be. Not only would you be able to upload images for projects and the latest meme, but also produce and put up informative videos for internal and customer use alike. New hires can watch training videos and current employees are updated with the latest processes and techniques. Having a media library saves training costs and prevents costly work mistakes.
Get the right content to the right people and spread the message far and wide. All content associated with a policy or message is easily accessible so you’re able to find information quickly. Keeping it all on your intranet ensures the latest version is out, and you don’t need to worry about outdated content creating misunderstandings.
Clean things up. Get teams together on the same track, sharing info and links without wasting time. Printing is not cheap; not only are the running costs high, but the environmental impact is huge. A modern intranet will make finding and viewing important content easier (and print-free) as you can access directly on your screen – especially if you’re on the go.
That’s a typo. But, done on purpose or accident? Let’s say on purpose to prove the point of this part. Simple mistakes create misunderstandings, especially in a chain of emails where one missed email means the whole conversation falls apart. With an intranet, conversations are easy to follow and there’s a simple and searchable log of notes, ideas and conversations. No more RE:RE:RE:RE:RE:RE:RE:RE:.
Keep all your information in one central location that’s easy to access. Getting information quickly is imperative in keeping collaboration smooth and flowing. A modern intranet will speed up the process and improve development all over your company. You’ll see improvements in your bottom line as well as see savings and profits soar.