Our team will be with you throughout your journey to offer support and advice to suit your organisation’s needs. We’ll make sure you have all the information you need so that you’re fully equipped to make your intranet a success – from launch and beyond.
As an Oak Customer, you’ll receive expert help and support throughout the employee onboarding and implementation process. You’ll get hands-on experience setting up and populating your intranet within your own dedicated training environment.
We understand the importance of employee onboarding. At Oak, you’ll receive help and guidance from the start. You’ll have access to regular, free online webinars and strategy days so that you can become an expert within your own platform.
We never want you to feel alone on your journey. That’s why as an Oak customer you’ll have your own dedicated account manager. Our experts determine your needs as a customer and work alongside you to help you achieve your goals throughout your employee onboarding procedure.
We know that to make your app as engaging as it can be, it has to look familiar be simple in functionality. With Oak, you’ll have the added option of working alongside our experienced design team, who'll help bring your brand to life and make your content shine.
Our support doesn't end at employee onboarding. We’re here to answer any queries you may have via telephone, email, and more. Our Customer Success team are always on hand to offer advice, tips and provide guidance on how to maximise your intranet’s performance at any stage in your journey.
We also provide full online training and education, including step-by-step video tutorials, comprehensive training documents and your own dedicated training environment.
The Oak team is both incredibly helpful and knowledgeable. With our Internal Comms team, Oak ensure that MyALDI is the most engaging, connective platform possible; and they’re always ready to offer ideas for new developments and technical support