To ensure you get the most out of your engagement app, you need to have clear implementation and an effective employee onboarding process. Which is why our team will be with you throughout your whole Oak journey to offer support and advice to suit your organisation’s needs. We’ll make sure you have all the information necessary prior to setting up, so you’re fully equipped to make your engagement app as engaging as possible, for your launch and beyond.
As an Oak Customer, you’ll receive expert help and support throughout the employee onboarding and implementation process. You’ll get hands-on experience in setting up and populating your engagement app through your own dedicated training environment.
We understand the importance of employee onboarding. At Oak, we don’t throw you in at the deep end, you’ll receive help and guidance from the start from our experts. You’ll have access to regular, free online webinars and strategy days to maximise your knowledge and help you get what you need from Oak.
We never want you to feel alone on this journey, which is why as an Oak customer you’ll have your own dedicated account manager. We’ll team up with you to determine your needs as a customer and work alongside you to help you achieve your goals throughout your employee onboarding process.
We know that to make your app as engaging as it can be, it’s got to look familiar and be easy to use. With Oak, you have the option of working with our experienced design team, who'll help you bring your brand to your life and make your content shine.
Our support doesn't end at employee onboarding. We’re here to answer any queries you may have via telephone and email, and our Customer Success team will also be on hand to offer advice and tips on how to maximise your digital workplace’s performance, at any stage in journey.
We also provide full online training and education, including step-by-step video tutorials, comprehensive training documents and your own dedicated training environment.