32
%
reduction in turnover of hourly paid crew in newsites in 3 months
Smart Feed
An intranet newsfeed that’s personalised to every employee
Humans communicate with empathy. Algorithms deliver with precision. Oak Engage’s intelligent intranet newsfeed combines the best of AI and UX. This is a real-time, mobile accessible personalised news feed delivering greater relevance, improved engagement and propelling peak performance in the workplace.
A smarter intranet newsfeed to resonate better
One-size-fits-all employee communications are over. Many of our digital experience are tailored to us and employee communication requires the same treatment.
Smart Feed spotlights the stories, updates and insights that matter most to individuals across your workforce, presenting a personalised window into company life while connecting globally dispersed teams to your culture.
Our intelligent intranet newsfeed flips the internal communications model from ‘push’ to ‘pull’. It continuously learns from interactions, preferences and behaviour to populate each individual’s channel with content that sparks genuine interest.
Deliver the right internal communications to the right people
Oak’s Smart Feed is the modern alternative to traditional internal memos and generic emails that adapts to the diversity of your workforce.
Pivot your internal communication strategy from broadcast to connection. Watch engagement grow when all of the updates in an individual’s intranet newsfeed are tailored to them, their region, role and interests.
Timely, nuanced and insight-led delivery of important updates is crucial, especially in busy working environments with many distractions. Cutting through the noise and filtering out irrelevant content reduces information overwhelm and keeps a personalised snapshot of employee communication in the palm of your employees’ hands.
Consumer-style news feeds
Powering a personalised employee content feed that feels intuitive, relatable and familiar, just like the apps your employees use every day.
AI Search through Oak’s Aria assistant surfaces personalised content and knowledge, keeping your team informed, aligned and performing at their best.
Real-time content curation
Smart Feed reprioritises content to deliver real-time employee updates based on relevance, keeping feeds fresh and engaging.
Eliminates information overload
Personalised internal news delivery filters out irrelevant content so only employees see what’s important to them, without endless scrolling.
A personalised content targeting tool
Rather than a sequence of generic comms broadcasts, Smart Feed prioritises content to ensure critical messages reach the right employees, every time.
Enhanced engagement
Oak’s tailored employee engagement feed simplifies how content is presented, giving employees more time and inclination to interact.
Audience adaption at scale
Automatically adjust for different roles, regions and preferences with our content personalisation tool, ensuring clarity and encouraging connection.
“The results speak for themselves. Our industry has a high turnover, so to have 97% monthly engagement and 70% of the workforce onboarded in such a short space of time is a huge success. We can’t wait to see how Oak Engage will continue to help us achieve our employee engagement goals.”
Nick Hollis
Head of Engagement, Burger King UK
Smart Feed FAQs
How does an intranet newsfeed work?
The intranet newsfeed curates a dynamic, real-time stream of updates for every employee by matching content with their profile and behaviour. As new content is published, it’s automatically prioritised and delivered in a personalised feed – ensuring relevance without overload.
Can an intranet newsfeed personalise content for frontline and deskless teams?
Yes. A mobile-first intranet newsfeed is designed to reach all employees – including deskless and frontline teams – by delivering targeted updates directly to their mobile devices, no email or desktop required.
Does the intranet newsfeed work on mobile devices?
Absolutely. It’s built for mobile delivery, ensuring important updates reach employees wherever they are through intuitive feeds and real-time push notifications.
What types of organisations benefit from an intranet newsfeed?
Organisations with dispersed teams, high volumes of internal communication, or complex structures – such as those in retail, healthcare, logistics, or manufacturing – gain the most from a personalised intranet newsfeed.
How can I measure whether the intranet newsfeed is working?
Performance and engagement analytics show what content is being seen, interacted with, and prioritised – giving internal comms teams the data they need to refine messaging and improve impact over time.
Can I see a demo of Smart Feed?
Of course. Book a call with our team and we’ll show you how Smart Feed works and how it could help your team.
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