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How To Improve Employee Engagement: 10 Simple Steps
What Is Employee Engagement?
Employee engagement is the strength of the mental and emotional connection your employees feel towards the work they do, their team and organisation. Employee engagement affects just about every important aspect of your company, including profitability, revenue, customer experience, employee turnover, and more.
Research shows that 92% of business executives believe that engaged employees perform better, boosting the success of their teams and the outcomes of their business. Improving employee engagement is vital to any business, regardless of size or financial standing.
In fact, your employees are the secret sauce to the success of your business. Whilst many companies may view their products as their biggest asset, they're failing to notice that their people are what make their cogs turn.
Why Is Employee Engagement Important?
Companies that value their employees will reap the rewards of a dedicated, passionate and skilled workforce. However, those that fail to nurture and reward their staff won’t get the most out of their people, regardless of how talented they might be.
There are many benefits of improving employee engagement in the workforce, but here are just a few:
Higher Employee Retention
Engaged employees don’t have a reason to look elsewhere for work, therefore a company’s employee retention improves as;
- They know they will be recognised and appreciated for their contributions.
- They see opportunities for professional growth and career development.
- They understand when business change happens and why.
All of these factors help improve employee engagement and establish trust between the workforce and their employer.
Increased Employee Productivity
If your employees are engaged at work, it's proven that employee productivity levels will rise. Productive employees focus on the right things at the right times. There’s very little wasted effort, and the work they do creates the results you want. Research shows engaged employees are 17% more productive than their peers.
Engaged employees are more invested in their job and care about the success of the business. They are also firmly committed to their organization's mission, and they're going to arrive every day with the intention to make sure it gets done. In fact, highly engaged workplaces saw 41% lower absenteeism.
Taking the occasional day off can be a sign that employees are engaged. They feel secure in their role, and they're confident one missed day won't affect their workload. However, you should be concerned about engagement levels when patterns of absenteeism begin to develop.
Now that we’ve established why employee engagement is so important for your business, let’s have a look at the 10 most actionable steps you can take to improve employee engagement within your workplace. Of course, having your own company intranet is essential when it comes to meeting the needs of your workforce. That’s why we're going to provide you with a quick breakdown of all the intranet tools you need to get the job done. Let’s get straight into it.
10 Powerful Steps To Improve Employee Engagement
1. Improve Efficiency in the Workplace
If employees are working with outdated technology and inefficient practices, chances are the quality of their work is going to be affected. Recent surveys have identified that inefficient processes waste up to 26% of an employee’s working day. That’s over a quarter of the day wasted.
By making sure an efficient document management process is in place, an employee’s workload is made much more manageable and easier to handle. Uniform processes maintain a defined quality of work, instead of having to cut corners due to time constraints.
Oak’s intranet solution allows companies to store their important documents securely, in one place. It enables users to locate all content, past or present, quickly and there's no more wasting valuable time searching for important documents. Oak is designed to find whatever you need instantly, helping your employees save time and be more productive.
2. Improve Communication
When considering the notion of how to improve employee engagement, communication is one of the most important factors to bear in mind. Communication is integral to our everyday lives, especially in the workplace. It determines how effectively we fulfil our daily tasks and how we engage with colleagues.
If your staff are unable to communicate with one another or they rely on outdated and inefficient processes to exchange information, there’s an increased likelihood of miscommunication. With fewer staff relying on desktop-based devices than ever before, facilitating communication for office based and deskless employees is vital. If you want to improve staff engagement, excellent means of communication should be one of your first ports of call.
Oak’s mobile app gives employees an enjoyable experience and can access their company intranet wherever they are. This is ideal for organisations with deskless or remote workers - Oak’s mobile app gives companies the power to access their intranet solution at any time, from anywhere.
3. Give Feedback and Recognition
Recognising your employees goes a long way to making your staff feel valued and further inclined to continue their efforts. If your staff feel like they’re doing a good job and that they’re being recognised for doing so, not only will their motivation increase, but others will feel inspired to work for the very same recognition, ultimately boosting workplace morale.
Oak’s employee recognition software helps companies boost morale and let their employees know that they care by celebrating milestones like birthdays, work anniversaries and achievements.
The employee recognition feature has an inbuilt timeline, meaning employees can comment on achievements at any time. This creates a positive working environment, which will in turn, boost morale, improve employee wellbeing and increase engagement and productivity.
4. Encourage Interaction
The workplace doesn’t always have to be about work. In fact, building relationships outside of a professional environment can be an effective way of improving communication throughout the business as a whole.
By creating events or communities within your workplace, like minded people can solidify bonds with others from different departments and create relationships that may not have otherwise existed.
Oak’s hubs bring like-minded people together, allowing them to share and collaborate on common interests. Whether you need to share content company-wide, want to share the latest user interface designs with a select group, or simply want a place to talk about the next social event. Hubs on your company intranet allow employees to instantly connect and target the right people.
5. Invest In Your Employees, Invest In Your Company
If you don’t invest in the very things in which your employees feel they are lacking, whether it be communication, connectivity, or access to company information, you could end up losing the engagement of your employees.
By putting aside a budget to cater to your employees wants and needs, you are, in essence, investing directly into the company itself. Brainstorming employee engagement ideas could prove to be one of the most productive and economically viable things you do as a business.
If you're unsure of what your employees need to boost their engagement and productivity levels, don't worry, we’ve got you covered. You can quickly set up polls or Q&As within your Oak company intranet to gather feedback.
6. Focus on Employee Wellbeing
It’s easy for individuals to engage with their work when the organization makes an effort to enhance their overall wellbeing. A company-wide wellness initiative is a great way to improve employee engagement. Employees that feel valued and genuinely cared for by their business are much more inclined to return the favour.
At Oak, we understand that staying connected massively boosts employee wellbeing. Oak messenger is designed to improve employee engagement and workplace productivity. Users can send instant messages to one specific person or a whole group. Perfect for department communication, remote workers and general social interaction between employees.
7. Encourage Feedback
Employees crave feedback, and it boosts their level of workplace engagement. Start by scheduling check-ins for each employee with their manager, then encourage middle management to establish regular review sessions with their team as an ongoing initiative to improve employee engagement.
While it may be tempting to implement a company-wide schedule for feedback, keep in mind that every team is different and frequent check-ins may feel unnatural to some. Managers should talk to their direct reports about their preferred methods for receiving feedback in order to engage employees in a way that’s meaningful to them.
Pulse Surveys are used to gather real, actionable insights that businesses can use to improve employee engagement, productivity and collaboration and enhance employee experience. They allow businesses to gauge interest, understand an employees opinion, gather feedback and more.
8. Emphasise your Company Culture
Employees will be more engaged if they have a common goal and a shared culture. Companies should aim to reach the same atmosphere that they want to see in the rest of the company. Only 23% of executives say that their companies are excellent at aligning employees goals with corporate purposes. So, having a shared culture not only promotes consistency in the business, but also allows organizations to benefit from an open and friendly workplace.
A great company culture will also create a fun and engaging working environment that can result in a higher level of productivity and employee relations. Having a transparent work culture is important to ensure that there is trust between management and employees.
Emphasising your company culture doesn't have to be difficult. In fact, you can communicate all company announcements on your intranet homepage. Oak’s social timeline feature allows employees to catch up on the latest news and announcements or interact with colleagues through customisable content feeds. Employees can comment, like, upload media and more. Timeline helps workforces to stay connected, engaged and aligned, promoting your company culture.
9. Provide a Good Onboarding Experience
Onboarding is a pivotal moment for making employees feel included from day one. It sets the tone at your company, laying the foundation for their knowledge of and experience working for your company. This is why building an inclusive onboarding experience is so important to creating an inclusive company culture and building engagement.
Your intranet is a crucial platform for onboarding new employees. Features such as ‘employee profiles’ and ‘area welcome’ personalises the digital workplace experience for all employees. It’s also important for a business to make it quick and easy for employees to learn as much about their colleagues and organisation as possible. This creates a seamless onboarding experience, improving engagement from the start.
10. Give Working Flexibility
Flexible work schedules and remote work opportunities are almost guaranteed way of increasing employee engagement. This kind of flexibility caters to the elusive work-life balance employees crave. 87% of employees expect their organizations to support them in balancing work responsibilities with personal commitments.
Provide employees with the ability to adjust their work hours to accommodate their personal needs in order to show that you value your team members on a personal level. That kind of respect and consideration will keep employees engaged.
Again, use your intranet to adjust your working times or mark a day-off. An intranet calendar is important for employees to stay organised to track meetings, appointments, events, birthdays or who's out of the office on a certain day. Connectivity and accessibility is at the heart of any great intranet, so companies will want calendars that can be shared among team members and other departments.
Now that you know what employee engagement is, why it’s important and what steps to take to increase employee engagement - it’s time to get to work. If you haven't already, you should implement a company intranet. The future of work depends on having employees being able to access everything they need in one place. What better way to do this than having a digital workplace solution.
If you would like to find out how Oak could boost employee engagement for your business, feel free to get in touch. Or, why not check out our blog on how you can utilise your company intranet to its full potential.
Want to see more?
Get a demo with one of our digital workplace experts and see how Oak could work for you.