Multi-channel delivery
Publish comms updates across every channel, straight from your intranet
Office based colleagues start their day in emails, whilst your frontline will quickly check their phones pre-shift, and take note of digital signage through the day. Get granular with what channel your content is delivered to before you hit publish, managing delivery all in one place. No more copy and pasting one message multiple times into different tools.
Key benefits
No more copying and pasting the same update
Stop duplicating the exact same content across your intranet, emails, and digital signage. Set up how your message gets delivered across every channel from one place.
One update, zero missed messages
Whichever channel people check first, you can feel confident your comms have reached the right channel, and you only have to publish an update once.
Reach your workforce anywhere, in their native language
Deskbound or on the move, your team gets critical updates wherever they are. And with instant intranet translation, everyone reads it in the language they prefer.
Works with your existing ecosystem
Our secure intranet integrates effortlessly with the tools you already rely on. Connect Microsoft 365, Google Workspace, and your HR systems without friction. We keep your data locked down with Single Sign-On (SSO) and biometric security.
Built for your industry
Retail
Whether your retail staff religiously check emails, or just scan the intranet before a shift, the content you publish will reach them wherever they visit most.
Healthcare
Ensure important and critical healthcare updates are received and understood. Reach staff via email, digital signage, inside your intranet or even through push notifications for the critical updates.
Manufacturing
Want to send an important manufacturing briefing but not sure on the best channel? With multi-channel delivery you can send important updates via email, push notifications, within your intranet or via digital signage to make sure your message gets seen.
Hospitality
Your frontline hospitality employees might check the intranet for 5 minutes daily, whereas your office staff prefer to thoroughly read their emails. Whatever your staff prefer, you can reach them easily and ensure they’ve got critical messages with multichannel delivery.
Frequently Asked Questions
What is multi-channel delivery in an intranet?
Multi-channel delivery lets internal communicators create content once and publish it across multiple comms channels—like email, mobile push notifications, digital signage, and intranet feeds—from a single dashboard.
Why do organisations need multiple employee messaging channels?
Employees work differently. While office-based teams tend to rely on email, frontline teams use mobile apps, and knowledge workers live in Teams. A multichannel approach ensures important updates reach everyone, reducing missed messages, confusion and repetitive questions.
Can I deliver my internal communications newsletter through the intranet and email?
Yes, you can build your internal comms newsletter directly within Oak with images and text. When you’re ready to publish, simply select email as a channel to deliver your newsletter on your intranet, and straight to people’s inboxes.
Why should internal comms teams use multi-channel publishing?
It saves hours of manual work, removes human error, and stops frontline or deskless workers from missing important news. Instead of forcing employees to check a platform they don't use, you send the message to where they already are.
