Knowledge base
A centralised how-to hub for all Oak users
On-demand training, guidance and FAQs, accessible for all intranet users to learn the ropes.
On-demand training, guidance and FAQs, accessible for all intranet users to learn the ropes.
Knowledge base is the in-platform one-stop shop for guidance and training to help intranet managers and users alike to get the most out of Oak. We have a broad range of resources such as how-to guides, videos and extensive FAQS covering the most commonly raised queries, with clear, actionable answers. Our knowledge base also has a search function so you can swiftly find what you need.
We regularly run masterclasses for our customers, which are then hosted on the knowledge base for intranet managers and internal comms employees to refer back to, whether they need to catch up or refresh their memory. This can be particularly helpful as a walk-through when running reports or setting up new content areas. If you have a growing team of intranet contributors who require on-demand training, it can also fit around their workload and schedules.
From insightful documents to step-by-step guidance on setting up new features or understanding the functionality of our in-platform applications. Whatever you need to know, you can find guidance in the knowledge base. Oak is intuitive and easy to use but our Customer Success Account Managers are always on hand if you need any extra guidance.
“We were incredibly impressed by the pure simplicity in creating content and building pages. Content can be created in minutes, compared to what was hours on our old system. It also looks modern and works great across all devices.”
We offer a free and personalised demo service, showcasing our intuitive and easy-to-use platform.
