Single Source of Truth
A daily news round up email was introduced to make it easier for NatWest’s people to get the latest news, straight to their inbox. It means comms aren’t getting lost and it cuts out the noise. Using intelligence, every single user is delivered a highly personalised newsletter experience. The content is based upon the explicit preferences of the colleague and also implicit preferences gained from behavioural information.
Oak Engage also offers seamless integration to third-party applications and is able to integrate with Workplace by Meta with a targeted feed, which is fully personalised to the employee so they have everything they need to get their job done, saving them time, effort and improving productivity.
“Oak has also given our colleagues more control. They can now personalise their news experience, adapt based on their interactions, follow topics of interest and opt out of communications that are less relevant - this is adding real value.”