The inside of a Halfords office
The inside of a Halfords office

Halfords Autocentres create a consistent method of communication with Oak Engage

With over 300 garages across the UK, leading MOT and car servicing specialists, Halfords Autocentres were looking for a way to slim down their documentation process and improve their internal communication. 

Industry: Retail  |  No. of users: 900
Area: UK & Ireland

The Challenge

Halford’s team needed to replace an existing and very dated intranet, which offered their regional branches no interaction. They needed a modern, updated system in place that would allow them to connect with their employees, enhance employee experience and increase efficiency across their network.

Oak Partnership

After looking at a number of intranet providers but not finding the right fit, it was the intuitiveness of Oak that bowled them over. 

With the support of our dedicated Customer Success team, Halfords’ intranet was rolled out across all branches within weeks, with the team citing their biggest win as now having a consistent method of communication.

Industry: Retail

No. of users: 900

Area: UK & Ireland

"The best thing about Oak is how intuitive it is. Within a few hours the team was up to speed with how to publish new articles and rearrange homepages. We’re now in our 3rd year with Oak, and the platform is fantastic."

Halford's Results

+95.7 employee engagement

13% increase in invoice accuracy

1500 unique content views per week