Ready to rethink your employee experience?

Overhauling an intranet is challenging enough. Doing it across a workforce of 4,800 people, spread across 500 retail branches, home-workers, call centres and head office, all with completely different needs, is another thing entirely.

Join us live as we go behind the scenes with Hays Travel, the UK’s largest independent travel agent, to find out how they transformed a platform that their people now rely on every single day. 

From eight clicks to three. From a sea of outdated documents to AI-ready governance. From branch staff spending precious hours searching for information to having everything they need at a glance.

This is the honest story of what a real intranet overhaul looks like. The not so glamorous housekeeping, the stakeholder conversations, the things that were harder than expected and the results that made it all worth it. 

We’ll cover:

• How they reduced clicks by 63% and made information 2.6x faster to find
• The ‘news at 9’ initiative that transformed mornings for branch staff
• Getting execs on board and communicating AI readiness with confidence
• The housekeeping nobody wants to do and why you can’t skip it 

You’ll leave with:

• A realistic picture of what an intranet overhaul actually involves
• Practical advice on auditing your platform and mapping user journeys
• Strategies for segmenting audiences so people only see what’s relevant to them
• A clear framework for getting your content in order before introducing AI
• Inspiration from someone who has been through it and come out of the other side