Sectors Power connection across hospitality teams From chefs on late shifts to front-of-house teams welcoming guests, Oak Engage connects frontline and back of house staff through secure, mobile-first and multilingual communication built for the pace and pressure of hospitality. See it in action Seamless service needs seamless communication Seamless service needs seamless communication Mobile-first access to updates, training, information and group chats keep hospitality teams connected across shifts, venues and languages, empowering everyone to deliver exceptional guest experiences. Book a demo Connected hospitality teams. Exceptional guest experiences. With large, distributed teams working across disparate venues, shifts and languages, accessing traditional intranets, printed notices or scattered digital tools is often difficult. And when updates are inconsistent or hard to find, disengagement grows and alignment breaks down. This results in a fragmented guest experience and costly operational and reputational risks. From front of house to housekeeping to kitchen teams, Oak’s mobile-first communication platform gives every employee the same real-time access to the information they need. While built-in AI translation, ensures key messages land consistently across multilingual workforces, wherever they’re based. Industry approved – trusted by leading hospitality brands, such as Five Guys, Burger King UK and Pizza Express Secure and scalable – ISO 27001 certified and built for fast-paced, multi-site environments Proven impact – improves retention, engagement and the consistency of guest experience Clear return on investment – reduces operational inefficiencies leading to improved operational profitability Book a demo Mobile-first intranet Keep HQ, chefs, servers, housekeeping and front-of-house teams aligned with real-time updates, urgent alerts and operational messages delivered straight to their smartphones. No desk, email or IT access required. Connection through natural language AI translation in more than 127 languages means you can reach multilingual workforces instantly, and AI Search helps staff locate the information they need in seconds. So every worker feels connected, included and understood. Creative comms Support comms and operations teams with AI-powered content suggestions, draft messages and headline ideas. Ideal for rapid updates, last-minute changes and regular internal announcements, helping every employee produce clear, high-quality communications. Boost engagement across your business Oak scales seamlessly across restaurants, hotels, bars and event spaces, bringing clarity and consistency to every location – whether operating across one venue or hundreds. Strengthen connection and culture across teams, sites and shift patterns with social feeds, recognition features and community spaces that bring dispersed teams together and celebrate everyday wins. The essentials, all in one place Make Oak’s App Launcher the front door to every system your teams rely on – from rotas and payslips to HR tools, reward platforms, training systems and uniform ordering. App Launcher removes multiple logins and makes the whole tech stack feel simple and intuitive. HR Helpdesk for smooth support Reduce admin for both employees and support teams by managing HR and IT queries with Oak’s clear tracking, AI searchable databases and structured responses. No lost emails. No confusion. Recognition that retains Spotlight where employees go above and beyond to deliver an exceptional guest experience with peer-to-peer praise, shout-outs and rewards. When recognition becomes visible and part of your culture, it lifts morale and improves retention in a high-turnover industry. Measure what matters Demonstrate ROI, identify communication gaps and refine your strategy using built-in analytics and AI insights to understand engagement, reach and sentiment across roles and venues. Hospitality FAQs What is a hospitality intranet and why does my brand need one? A hospitality intranet is a secure digital platform that strengthens internal communication, collaboration and culture across restaurants, hotels, bars and event venues. With high turnover, seasonal roles and many staff lacking regular computer access, Oak’s mobile-first solution makes it simple to share updates and distribute policies with hard-to-reach frontline teams. Can Oak support multilingual hospitality teams? Yes. Oak includes built-in AI translation across 120+ languages, making it easy to deliver consistent messages to multilingual workforces. Content can be translated instantly without creating separate pages for each language. This ensures teams across venues, shifts and regions receive the same clear information in the language they’re most comfortable with. How does Oak reach frontline hospitality staff without desk access or email? Oak works just as well for frontline teams as those working behind a desk. Front-of-house, back-of-house, housekeeping and kitchen teams receive real-time updates, training, guidance and recognition directly on their smartphones, with no email or IT access required. Does Oak integrate with existing systems used across hospitality organisations? Yes. Oak integrates with the systems hospitality teams rely on in their offices and frontline, including: HR and people-management platforms Rota and scheduling tools Payroll systems Training platforms Microsoft 365 Document management systems. App Launcher All of these tools can be accessed through one simple, personalised digital front door, reducing complexity and making everyday tasks faster and more intuitive. Is Oak’s hospitality intranet compliant with industry standards? Yes. Oak is built with enterprise-grade security and is fully ISO 27001 certified. The platform supports data protection, audit trails, content governance and policy acknowledgement tracking, giving hospitality organisations confidence that communication and compliance are handled consistently across all venues. How can I measure the success of a hospitality intranet? Success is measured through built-in AI Analytics that track engagement, message reach, acknowledgements, sentiment and usage across roles and locations. These insights show what content is landing, where communication gaps exist and how staff are interacting with the platform. This helps you demonstrate ROI and continually refine your internal communication strategy. Why choose Oak over another intranet provider? Oak is designed for fast-paced, multi-site hospitality. It reaches every individual in every team – no desk, no email needed – streamlines communication and uses AI to create clearer, faster and more consistent updates. The result is stronger culture and a better informed and connected workforce, delivering a more seamless guest experience across every venue. Get a demo now! If you like what you see, we offer a free and personalised demo service, showcasing our intuitive and easy-to-use platform. Tailored to meet your specific needs. Go
