Do our managers care about us?

A new survey reveals how good UK managers really are
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We’ve talked before about how bad managers can cost a business billions a year, how there are higher expectations among workers when it comes to communicating with their manager and even had a Battle of the Bosses showdown. 

Now, we’re proud to present our newest study where we asked managers from all over the UK how they view their managing styles, how they treat their staff, and how well know they know their teams. Here, we go over the results and how communication in the workplace can be helped by an intranet, especially as the definition of an intranet means an internal communications network.

Read on for the results.  

The importance of communication.

What makes a good manager is subjective; however, the study found that 59% agree that being an excellent communicator is an essential quality in a manager and has taken the number one spot on our list.

Interestingly, only 24% of respondents consider being a good listener important in a manager — a slight disconnect as communication should be a dialogue and not a monologue. If you suspect this is a challenge in your workplace, an intranet can help with communication challenges.   

The top five qualities managers agreed on were:  

  • 59% say a manager must be an excellent communicator   
  • 48% agree a good manager is approachable
  • 28% say being knowledgeable is important
  • 26% state that managers should be proactive
  • 24% agree that a manager should be a good listener
82% of managers say hello.

The good news is that 75% of UK managers surveyed say that they consider it important to have a good working relationship with their employees. And, they put this into effect with 82% giving a friendly greeting to their staff in the morning. It’s the little things that go a long way in making your employees feel valued and saying a personal hello is a great start.  

Here are the top five cities in the UK that personally greet their teams in the morning:  

  • Belfast
  • Newcastle
  • Birmingham
  • Manchester
  • Bristol  

Saying hi to staff is just the beginning towards building a work relationship. Engaging and taking care of your employees’ wellbeing should be your number one priority and a cloud-based, a social intranet can help. With most modern intranets, you will find social tech with gamification features. Just know that gamification does not mean games, but methods of game-play that encourage participation and increase motivation. Gamification has been proven to be so compelling that employees are 90% more productive in their daily tasks. 

28% of managers don’t know how their staff are doing.

Despite the friendly start to the day, over a quarter of managers don’t offer 1-2-1’s with their staff to see how they are; with 74% of women offering more 1-2-1’s than men at 71%.  

Why is checking with your team individually essential? Checking in helps employees engage more with the company they’re working for as they feel listened to and appreciated. And, when employees are engaged, they go on to earn 147% more per person than their unengaged peers.  

Here are the five UK cities that do not offer 1-2-1’s:  

  • Leeds (78%)  
  • Glasgow (50%)   
  • Norwich (46%)   
  • Plymouth (36%)
  • Brighton (33%)  

If you want your company to start a more open work culture, a social intranet with people-centric features can help.

Here’s what else we found.
  • 78% of the UK consider themselves to be good managers. Want to know what makes a good manager? Find out here. 
  • More men (80%) consider themselves good managers than women (77%). An interesting result as according to Gallup, employees who work for a female boss are, on average, 6% more engaged than those who work for a male manager. This discrepancy might be due to several factors, including pressure due to gender biases in the workplace or many women suffering from the feeling of imposter syndrome.
  • 8% of male managers don’t care about their relationships with their employees, with 1 in 10 male business owners not believing it’s crucial their staff trust their managers. 
    While a small statistic, it’s still worrisome for the employees working for them. Hopefully, this number shrinks over the years and let it be a good reminder that good employees don’t leave a company, they leave a bad boss. If you want to improve work relations with your staff, read up about how to inspire the best trust culture. 
  • Fortunately, most UK business owners (83%) feel their staff can approach them with a personal issue, with more women (86%) than men (79%) feel that is true.   

Being a great manager is vital to the success of a business, and that goes beyond taking care of numbers and a company’s bottom line. Listen to your staff and take the time to get to know them. Treat your employees as your company’s best asset and the return will be a thousand-fold. Good communication matters most to be a great manager; just remember that you’re having a conversation with employees. An engaging intranet solution can help with keeping communication two-way and can create a healthy, dynamic work environment.  

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